Privacy Policy

Your privacy matters to us. This page explains what information we collect when you visit mwdvibe.com or work with us, how we use it, and what choices you have.

1. Information We Collect

What You Give Us Directly

When you reach out, submit a form, or hire us for a project, we may collect:

• Contact information: Your name, email address, phone number, and company name
• Project details: Information about your business, goals, timeline, and what you're looking for
• Communication records: Messages and emails between you and our team
• Booking and inquiry data: Anything you submit through our contact, booking, or intake forms

What We Collect Automatically

Our hosting provider receives basic technical information needed to deliver and secure the website. If you allow analytics, we also collect site-usage information:

• Hosting and security data: IP address, request time, requested page, and browser information contained in standard server logs
• Analytics data, with consent: Pages visited, approximate device and location information, referral source, and navigation patterns
• Consent record: Your analytics preference and the date it was saved in your browser

2. How We Use Your Information

We use what we collect to:

• Provide and manage our services for you
• Communicate with you about your project or inquiry
• Process payments and handle billing
• Respond to your questions and support requests
• Analyze website traffic so we can improve the site
• Send newsletters or updates (only with your consent)
• Create case studies or testimonials (only with your explicit written approval)

3. Third-Party Services

We work with a few trusted platforms that may receive or handle your information on our behalf:

• Vercel: Hosts and delivers the website and processes standard server and security logs
• Zoho CRM and Zoho Forms: Store lead and intake form submissions and manage client records
• Google Tag Manager and Google Analytics: Load only after you allow analytics and help us understand aggregate site usage
• Metricool: Loads only after you allow analytics and provides additional traffic reporting
• Sanity: Hosts blog content and blog images displayed on the website

These providers have their own privacy practices. If you'd like to know more, here are their policies:

• Google Privacy Policy: https://policies.google.com/privacy
• Zoho Privacy Policy: https://www.zoho.com/privacy.html
• Vercel Privacy Policy: https://vercel.com/legal/privacy-policy
• Metricool Privacy Policy: https://metricool.com/privacy-policy/
• Sanity Privacy Policy: https://www.sanity.io/legal/privacy

This website does not use a visitor chatbot and does not send visitor questions or contact-form messages to an artificial intelligence service.

We do not sell, rent, or trade your personal information. Full stop.

4. Cookies and Tracking

Analytics are optional. Google Analytics and Metricool load only after you select Allow Analytics. Choosing Necessary Only leaves those tools disabled.

Your choice is saved in your browser for up to 180 days. You can change it at any time using Cookie Settings in the footer or by clearing this site's browser storage.

If we add advertising or retargeting tools in the future (like Meta Pixel), we'll update this policy to reflect that.

5. Data Security

We take reasonable steps to keep your information safe:

• All data is transmitted over an encrypted HTTPS connection
• Access to personal information is limited to people who actually need it
• We use reputable, secure third-party platforms for payments and data storage

No system is 100% foolproof, but we take this seriously and work to protect what you share with us.

6. Your Rights

California Residents (CCPA)

If you're in California, you have the right to:

• Know what personal information we hold about you and how we use it
• Request that we delete your personal information
• Opt out of the sale of personal information (we don't sell it)
• Not be treated differently for exercising any of these rights

To make a request, email us at info@mwdvibe.com.

Everyone Else

No matter where you are, you can:

• Ask to see the information we have on file for you
• Ask us to correct anything that's inaccurate
• Unsubscribe from marketing emails at any time using the link in any email we send, or just by reaching out to us directly

We aim to respond to all privacy-related requests within 30 days.

7. How Long We Keep Your Data

We hold onto your information for as long as we need it to:

• Provide services and support your account
• Meet legal and tax record-keeping requirements
• Resolve disputes or enforce our agreements
• Protect against fraud

Lead and project records are reviewed according to our business, tax, contractual, and legal obligations. When information is no longer needed, we delete or anonymize it where practical.

8. Children's Privacy

Our services are for adults. We don't knowingly collect information from anyone under 18. If we ever discover we've done so by mistake, we'll delete it right away.

9. Changes to This Policy

We may update this policy from time to time as our services evolve or requirements change. When we do, we'll update the date at the top of this page. For anything significant, we may also let you know by email.

Continuing to use our site or services after an update means you're okay with the revised policy.

10. Questions?

If anything here is unclear or you have a concern about how we handle your information, please reach out.